TenvadoA circuit tripped?Your assistant answers.
You can't pick up with your hands in a fuse box. Tenvado answers every call, asks what isn't working and whether the neighbours have power, spots danger and puts the job in your calendar. From faults to EV chargers and solar panels.
Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.
Digital phone assistant for electricians
A power cut on the line while you're replacing a fuse box
- AssistantGood afternoon, this is the digital assistant of Visser Elektra. How can I help?
- CallerThe power's gone in the kitchen and the living room.
- AssistantI'm sorry to hear that. Is the power out in the whole house, or just part of it? And has anything tripped in the fuse box?
- CallerJust downstairs. The RCD keeps tripping.
- AssistantThank you. Can you smell burning anywhere, or see smoke or sparks?
- CallerNo, nothing.
- AssistantGood. Someone can come round today at 4 pm. Does that work?
- CallerYes, please.
- AssistantMay I have your name and address? And can I reach you on this number?
- CallerSanne Jansen, Kerkstraat 8 in Vorden. Yes, that's right.
- AssistantI've booked today at 4 pm for an RCD that keeps tripping, Kerkstraat 8 in Vorden. Visser will still confirm the appointment.
An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.
Visser Elektraexample
- Call
- 14:05 · Partial power cut
- Fuse box
- RCD keeps tripping
- Customer
- S. Jansen · Vorden
- Calendar
- Today 16:00 · Kerkstraat 8
Asks the questions you would ask
Asks the right questions
- What isn't working, or what needs doing, and where in the house?
- Is the power out everywhere or in part of the house? Has the RCD or a circuit tripped?
- Do the neighbours have power? If not, it's probably the grid operator.
- For new work, such as an EV charger or fuse box: what kind of home, and roughly how old is the meter cupboard?
Recognises emergencies
- Smoke, sparks or a burning smell from a socket or the fuse box, the whole house without power, a circuit that keeps tripping or power near water: the assistant treats that as urgent.
- Fire, smoke or sparks: touch nothing, get everyone outside and call 112. If someone has had a shock: call 112.
- If the neighbours have no power either, the assistant refers the caller to the grid operator's emergency number, 0800-9009.
- If it's urgent, the assistant can try to put the call through to you. If you don't answer, it takes a message.
Knows your trade
- Finding and fixing faults
- Replacing or adding a socket or switch
- Replacing or extending a fuse box
- Installing an EV charger
- Connecting solar panels
- Inspecting an electrical installation
You decide which jobs you do and what they cost.
The assistant gives no do-it-yourself instructions and says nothing about the cause or the safety of an installation. You judge that on site.
What tradespeople ask us
- Does the assistant know my rates and working hours?
- Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
- Is Tenvado an AI receptionist?
- Yes, the digital assistant works with AI. But it does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. A standalone AI receptionist takes a message. Tenvado helps you run your business.
- Can the assistant answer questions about EV chargers and solar panels?
- It knows what you tell it. Add to the portal, as text or in a document, what you install, roughly what it costs and how long it takes. Then it can answer questions and book an appointment. If it doesn't know something, it says so honestly.
- Does the assistant tell callers how to fix things themselves?
- No. It only asks what the caller can see, such as which switch has tripped, and gives the safety steps. It never gives instructions to work on the installation and says nothing about whether something is safe or approved.
- What happens with a fault outside working hours?
- The assistant also answers in the evening and at weekends. It recognises emergencies and can try to put the call through to you. If that doesn't work, it takes a message that you see straight away in the portal.
The work goes on.
€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.