TenvadoA cold floor, who's calling?Your assistant notes it.
Homeowners often call when the energy bill or a cold floor bothers them again. Tenvado answers, asks what needs insulating and what kind of home it is, and puts a survey visit in your calendar. You confirm and read it all back in the portal.
Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.
Digital phone assistant for insulation contractors
An insulation enquiry on a Thursday evening, after a day in the crawl space
- AssistantGood evening, this is the digital assistant of Postma Isolatie. How can I help?
- CallerOur living room floor is ice cold. I think the floor and maybe the cavity wall need insulating.
- AssistantI'll note that: floor, and possibly the cavity wall. What kind of home is it, and roughly what year was it built?
- CallerA detached house from 1978.
- AssistantIs there a crawl space?
- CallerYes, under the living room.
- AssistantIs it an owned home, or a rented home or apartment?
- CallerOwned, we're the owners.
- AssistantWhen would you like it finished?
- CallerBefore it gets properly cold, so preferably within a few weeks.
- AssistantThen the owner comes to have a look first to make a quote. Would Friday at 2 pm work? May I have your name and address?
- CallerYes. Eelke Dijkstra, Beukenlaan 22 in Oldebroek.
- AssistantThank you. I've booked Friday at 2 pm for a survey for floor and cavity wall insulation, Beukenlaan 22 in Oldebroek. Postma will still confirm the appointment.
An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.
- Call
- 19:10 · Floor and cavity wall
- Home
- Owned, built 1978
- Customer
- E. Dijkstra · Oldebroek
- Calendar
- Fri 14:00 · Beukenlaan 22
Asks about the home, not about the savings
Asks the right questions
- What does the caller want insulated: cavity wall, floor, roof or several?
- What kind of home is it, roughly which year was it built, and is there a crawl space?
- Is it an owned home, or a rented home or apartment? Then the owner or the owners' association has a say.
What the assistant won't promise
- Insulation is a project: the assistant gives no total price, but books a survey visit so you can make a quote.
- It doesn't promise savings, a subsidy amount or a payback time. You work that out after the survey.
- If a caller brings up asbestos or damp, the assistant says nothing about it and notes it. You judge it on site.
Knows your trade
- Insulating a cavity wall
- Insulating a floor or crawl space
- Insulating a roof or loft
- Survey and advice on making a home more sustainable
- Fitting insulating glass
You decide which jobs you do and what they cost.
The assistant promises no savings, subsidy amount or payback time and says nothing about asbestos or damp. It notes it, and you judge it on site.
What tradespeople ask us
- Does the assistant know my rates and working hours?
- Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
- Is Tenvado an AI receptionist?
- Yes, the digital assistant works with AI. But it does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. A standalone AI receptionist takes a message. Tenvado helps you run your business.
- Does the assistant say what a caller will save or get in subsidy?
- No. It promises no savings, subsidy amount or payback time, because you work that out after the survey. It notes the home, the year it was built and what needs insulating.
- What if the caller lives in a rented home or apartment?
- Then the assistant asks about it. With a rented home or apartment the owner or the owners' association has to decide too, and it puts that in the note with the appointment.
The work goes on.
€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.