Does the assistant know my rates and working hours?

Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.

What does the assistant do besides answering the phone?

The assistant does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. An ordinary answering service takes a message. Tenvado helps you run your business.

Does the assistant know the difference between a kitchen fit and a bathroom renovation?

Yes. It first asks whether it's a kitchen, bathroom or toilet and whether it's new or a renovation. Then come questions that fit that work, such as the kitchen's delivery date or moving the toilet.

What if the kitchen was bought from someone else?

That's simply a question in the call. The assistant notes where the kitchen or sanitaryware was bought, and you see that with the appointment in your calendar.

Kitchen delivered, who's calling?Your assistant notes it.

People having a kitchen or bathroom fitted have plenty of questions and little patience. Tenvado answers, asks what's going in, whether it's bought yet and when it needs to be finished, and puts a survey visit in your calendar. You confirm and see everything in the portal.

Call +31 85 004 54 00 Start with Tenvado

Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.

Digital phone assistant for kitchen and bathroom fitters

A bathroom renovation, called in before you reach the site

AssistantGood morning, this is the digital assistant of Kuipers Keuken en Bad. How can I help?
CallerWe'd like to have our bathroom renovated, with a walk-in shower and a wall-hung toilet.
AssistantLovely. Has the sanitaryware been bought already, or should the owner supply that too?
CallerNo, I'd like that to go through you.
AssistantDoes the old bathroom need to come out? And will the connections stay in the same place?
CallerEverything out. Only the toilet moves to the other wall.
AssistantI'll note that. When does the bathroom need to be finished?
CallerBefore mid-December, because family is coming to stay.
AssistantThen the owner comes to have a look first to make a quote. Would Tuesday at 4:30 pm work?
CallerYes, that's fine.
AssistantMay I have your name and address?
CallerRick Bosman, Veldweg 5 in Lichtenvoorde.
AssistantThank you. I've booked Tuesday at 4:30 pm for a survey for a bathroom renovation, Veldweg 5 in Lichtenvoorde. Kuipers will still confirm the appointment.

An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.

Kuipers Keuken en Badexample

Call: 07:50 · Bathroom renovation
Wish: Walk-in shower, wall-hung toilet
Customer: R. Bosman · Lichtenvoorde
Calendar: Tue 16:30 · Veldweg 5

To confirm

Asks what's going in and what has to come out

Asks the right questions

Is it a kitchen, bathroom or toilet, and is it something new or a renovation?
Has the kitchen or sanitaryware been bought and where, or should the owner supply it too?
Does the old kitchen or bathroom need to come out, and will the connections stay in the same place?
When is everything being delivered, or when does it need to be finished?

Recognises emergencies

If it leaks after fitting, the assistant advises closing the main stopcock or the isolation valve and notes it as urgent.
The assistant promises nothing about connecting or moving gas: only a registered installer may do that, and you discuss it with the customer.
If it's urgent, the assistant can try to put the call through to you. If you don't answer, it takes a message.

Knows your trade

Fitting a new kitchen
Fully renovating a bathroom
Renewing a toilet
Connecting built-in appliances
Replacing a worktop

You decide which jobs you do and what they cost.

The assistant promises nothing about connecting or moving gas. Only a registered installer may do that, and you discuss it with the customer.

What tradespeople ask us

Does the assistant know my rates and working hours?: Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
What does the assistant do besides answering the phone?: The assistant does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. An ordinary answering service takes a message. Tenvado helps you run your business.
Does the assistant know the difference between a kitchen fit and a bathroom renovation?: Yes. It first asks whether it's a kitchen, bathroom or toilet and whether it's new or a renovation. Then come questions that fit that work, such as the kitchen's delivery date or moving the toilet.
What if the kitchen was bought from someone else?: That's simply a question in the call. The assistant notes where the kitchen or sanitaryware was bought, and you see that with the appointment in your calendar.

The work goes on.

€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.

Start with Tenvado See what's in the packages