Does the assistant know my rates and working hours?

Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.

What does the assistant do besides answering the phone?

The assistant does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. An ordinary answering service takes a message. Tenvado helps you run your business.

What does the assistant say if a tree is lying on a power cable?

That the caller should keep their distance and call the emergency number 0800-9009. If there's immediate danger, it says to call 112. Then it notes the situation for you.

Does the assistant say whether a felling permit is needed?

No. Whether a tree may be felled differs by municipality. The assistant notes the question and you discuss it with the customer.

Up a ladder, phone ringing?Your assistant picks up.

People who want a garden built or have a fallen tree ring while you're in the middle of a hedge. Tenvado answers, asks what needs doing and how big the garden is, and puts a survey visit in your calendar. You write the quote yourself.

Call +31 85 004 54 00 Start with Tenvado

Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.

Digital phone assistant for landscapers

A new garden on the line while you're trimming a hedge

AssistantGood morning, this is the digital assistant of Peters Hoveniers. How can I help?
CallerOur back garden needs doing from scratch, with new planting and a new lawn.
AssistantA nice project. First a quick question: is there a fallen tree or a big branch lying on a path, on the house or on a car?
CallerNo, the garden just doesn't suit us any more.
AssistantThen I'll plan a survey visit for a quote. Roughly how big is the back garden, and can it be reached through a gate or only through the house?
CallerAbout 150 square metres, and we have a gate at the side.
AssistantI'll note that down. When does it need to be finished?
CallerIn spring, before the summer.
AssistantSomeone can come and have a look on Wednesday at half past 5. Does that work for you? And may I have your name and address?
CallerThat works well. Els van Dijk, Beukenlaan 5 in Ommen.
AssistantThank you. I've booked Wednesday at half past 5 for a survey visit for the back garden, Beukenlaan 5 in Ommen. Peters will still confirm the appointment.

An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.

Peters Hoveniersexample

Call: 08:35 · Redoing back garden
Garden: 150 m² · access via gate
Customer: E. van Dijk · Ommen
Calendar: Wed 17:30 · Beukenlaan 5

To confirm

Knows what needs doing in the garden

Asks the right questions

Is it a new design or construction, one-off work or regular maintenance, and how often then?
How big is the garden roughly, and is it the front or back garden?
What exactly needs doing: pruning, hedge trimming, lawn, planting or clearing?
Can the garden be reached through a back gate or passage, or only through the house?

Recognises emergencies

A fallen tree or large branch on a path, the house or a car: the assistant advises keeping your distance.
If the tree is lying on a power cable, it says to call the emergency number 0800-9009, and in immediate danger 112.
Every other job is a project or maintenance: for those it plans a survey visit.
If it's urgent, the assistant can try to put the call through to you. If you don't answer, it takes a message.

Knows your trade

Redesigning a garden
Regular garden maintenance
Trimming a hedge
Laying a lawn or synthetic turf
Pruning and getting the garden ready for winter

You decide which jobs you do and what they cost.

The assistant says nothing about whether a felling permit is needed, because that differs by municipality. You discuss that with the customer.

What tradespeople ask us

Does the assistant know my rates and working hours?: Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
What does the assistant do besides answering the phone?: The assistant does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. An ordinary answering service takes a message. Tenvado helps you run your business.
What does the assistant say if a tree is lying on a power cable?: That the caller should keep their distance and call the emergency number 0800-9009. If there's immediate danger, it says to call 112. Then it notes the situation for you.
Does the assistant say whether a felling permit is needed?: No. Whether a tree may be felled differs by municipality. The assistant notes the question and you discuss it with the customer.

The work goes on.

€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.

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