Does the assistant know my rates and working hours?

Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.

Is Tenvado an AI receptionist?

Yes, the digital assistant works with AI. But it does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. A standalone AI receptionist takes a message. Tenvado helps you run your business.

Does the assistant ask for the alarm code?

No, never. It doesn't ask for or mention alarm codes, passwords or login details. It does ask which make it is and what the system is doing, such as a false alarm, no picture or an error message.

Does the assistant advise on what may be filmed?

No. Questions about what may or may not be filmed, for example regarding neighbours' privacy, it leaves to you. It notes the question, and you discuss it with the customer.

Alarm won't stop beeping?Your assistant asks.

A siren that won't stop or a customer who wants cameras rarely calls at a quiet moment. Tenvado answers, asks whether it's a new system or a fault, recognises what can't wait and puts the appointment in your calendar. It never asks for codes or passwords.

Call +31 85 004 54 00 Start with Tenvado

Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.

Digital phone assistant for security installers

A camera enquiry on a Friday afternoon, while you're on a roof

AssistantGood afternoon, this is the digital assistant of Scholten Beveiliging. How can I help?
CallerI'd like cameras fitted at my house. There was a break-in at my neighbours' last week.
AssistantI'm sorry to hear that. Is anything happening right now that you need help with?
CallerNo, I just want to secure the place better.
AssistantGood. Is it a new system or an extension of an existing one?
CallerA new system.
AssistantIs it for a home or a business, and roughly how big?
CallerA house with a big shed behind it.
AssistantI'll note that. The owner comes to have a look first for advice and a quote. Would Monday at 1 pm work?
CallerYes, that works.
AssistantMay I have your name and address?
CallerJan Wolters, Zandweg 17 in Raalte.
AssistantThank you. I've booked Monday at 1 pm for a survey for a camera system, Zandweg 17 in Raalte. Scholten will still confirm the appointment.

An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.

Scholten Beveiligingexample

Call: 16:35 · Camera system
Request: New, house with shed
Customer: J. Wolters · Raalte
Calendar: Mon 13:00 · Zandweg 17

To confirm

Asks about the system, not about the codes

Asks the right questions

Is it a new system, an extension, maintenance or a fault in an existing system?
Is it for a home or a business, and roughly how big?
For a fault: which make, and what is the system doing, such as a false alarm, no picture or an error message?

Recognises emergencies

If a burglary is happening now or someone is in danger, the assistant says straight away: call 112. If the burglary is over, report it to the police first, on 0900-8844.
An alarm that keeps going off or no longer works after a break-in is noted by the assistant as urgent.
It never asks for or mentions alarm codes, passwords or login details of the system.
If it's urgent, the assistant can try to put the call through to you. If you don't answer, it takes a message.

Knows your trade

Fitting a burglar alarm
Fitting a camera system
Fixing a fault or false alarm
Annual alarm maintenance
Fitting smoke detectors

You decide which jobs you do and what they cost.

The assistant never asks for or mentions alarm codes, passwords or login details, and gives no advice on what may be filmed. You discuss that with the customer.

What tradespeople ask us

Does the assistant know my rates and working hours?: Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
Is Tenvado an AI receptionist?: Yes, the digital assistant works with AI. But it does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. A standalone AI receptionist takes a message. Tenvado helps you run your business.
Does the assistant ask for the alarm code?: No, never. It doesn't ask for or mention alarm codes, passwords or login details. It does ask which make it is and what the system is doing, such as a false alarm, no picture or an error message.
Does the assistant advise on what may be filmed?: No. Questions about what may or may not be filmed, for example regarding neighbours' privacy, it leaves to you. It notes the question, and you discuss it with the customer.

The work goes on.

€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.

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