TenvadoA tree after the storm?Your assistant answers.
After a storm everyone calls at once, and you're hanging in the rope. Tenvado answers, asks about the tree, how tall and what's nearby, recognises emergencies and puts an appointment in your calendar. You confirm.
Call any time, day or night. You'll get the same digital assistant your customers will speak to. The call opens in Dutch; speak English and it switches over.
Digital phone assistant for tree surgeons
A big oak next to the house, called in at the end of the working day
- AssistantGood evening, this is the digital assistant of Jacobs Boomverzorging. How can I help?
- CallerThere's a big oak in our garden and the branches hang over the roof. It needs pruning.
- AssistantThen I'll book a survey visit for a quote. Is it just one tree, and do you know the species and roughly how tall it is?
- CallerOne tree, an oak, about fifteen metres.
- AssistantIs it close to the house, a shed or cables? And can a cherry picker get to it?
- CallerIt's right next to the house. A cherry picker could come via the driveway, I think.
- AssistantNoted. When does it need to be finished?
- CallerPreferably within a few weeks.
- AssistantSomeone can come and have a look on Tuesday at 2 o'clock. Does that suit you?
- CallerYes, that's fine.
- AssistantMay I have your name and the address?
- CallerAnouk Peters, Hoflaan 17 in Ommen.
- AssistantThank you. I've noted Tuesday at 2 o'clock for a survey visit, pruning an oak, Hoflaan 17 in Ommen. Jacobs will still confirm the appointment.
An example: every call goes differently. The assistant uses your rates, working hours and calendar, and you confirm the appointment in the portal.
- Call
- 18:20 · Pruning an oak
- Tree
- 1 oak, about 15 metres
- Customer
- A. Peters · Ommen
- Calendar
- Tue 14:00 · Hoflaan 17
Asks about the tree before you climb it
Asks the right questions
- What needs doing: pruning, felling, stump grinding or an inspection?
- How many trees, which species if the caller knows, and roughly how tall?
- Is the tree close to a house, a shed, a road or cables?
- Can a cherry picker reach it?
Recognises emergencies
- A tree or large branch that has blown over, is splitting or threatens to fall on a house, road or car is recognised by the assistant as urgent.
- It advises keeping your distance. If the tree is hanging or lying on a power cable, it says: call the network operator, 0800-9009.
- If people or traffic are in immediate danger, it says: call 112.
- If it's urgent, the assistant can try to put the call through to you. If you don't answer, it takes a message.
Knows your trade
- Pruning a large tree
- Felling a tree and taking it away
- Grinding out a stump
- Clearing storm damage
- Checking a tree for safety
You decide which jobs you do and what they cost.
The assistant never advises climbing a tree or working with a chainsaw yourself. It also says nothing about whether a felling permit is needed.
What tradespeople ask us
- Does the assistant know my rates and working hours?
- Yes. You enter your hourly rate, call-out charge and working hours per trade in the portal. The assistant only quotes those amounts and says honestly when it doesn't know something, rather than guessing.
- Is Tenvado an AI receptionist?
- Yes, the digital assistant works with AI. But it does more than answer the phone and take a message. It books the job in your calendar, taking the travel time between your addresses into account; you confirm the appointment. In the full package it also reads and sorts your business email, and if you're just starting out you get a website, domain name and business email address too. Approving appointments or changing your schedule can also simply be done by phone with your assistant. A standalone AI receptionist takes a message. Tenvado helps you run your business.
- Does the assistant say whether I need a felling permit?
- No. Whether a felling permit is needed differs by municipality and by tree. The assistant says nothing about it, you sort that out with the customer.
- What does the assistant say if a tree is lying across the road?
- It notes it as urgent and tells the caller to keep their distance. If people or traffic are in immediate danger, it says to call 112. It never advises cutting it up yourself or climbing the tree.
The work goes on.
€299 a month for website, email, phone number and digital assistant, or €249 for just the digital assistant. Excl. VAT, no setup fee, cancel monthly.